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Resources

The Manager's Electronic Resource Center (ERC)—The ERC is a trilingual electronic information resource that shares management experience through an international network of health professionals. The ERC website offers more than 10,000 pages of quick-loading information and over 150 ready-to-use management tools, in English, Spanish, and French. The ERC also hosts the Health Manager's Toolkit, an electronic compendium of tools designed to assist health managers around the world to provide accessible high-quality and sustainable health services. It features technical resources for leading and managing health service delivery collected from a range of USAID-funded Cooperative Agencies and PVOs/NGOs.

The ManagerThe Manager is MSH's award winning quarterly reaching more than 15,000 people in 192 countries. The Manager provides health professionals at every level with the practical knowledge and tools they need to manage their health care programs. It helps managers improve the quality and sustainability of their health services while addressing financial challenges and constraints. Each issue of this popular periodical focuses on a specific management topic. The Manager includes tools and techniques for solving management problems; working solutions from the field; "how-to" guidelines; and case studies and analyses to be used for staff development and training.

The Provider's Guide to Quality and CultureThe Provider's Guide to Quality and Culture offers up-to-date information and resources for clinicians working with select immigrant, refugee, and racial/ethnic minority populations.